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Shipping & Delivery

• At Youmir, we strive to deliver your orders as quickly as possible with the best service.
• Orders are processedwithin 1–2 business daysafter confirmation.

Delivery times:

• Cairo , Giza , Alexandria ,benisuif , fayium & Red sea: 1–2  business days
  
• Other governorates: 2–3 business days
• Shipping fees are calculated at checkout based on your location.
• Once your order is shipped, the courier will contact you with the delivery date and tracking number.
• Delivery times may vary during promotions or peak seasons, and if an order cannot be delivered, the shipment may be returned.

Learn more here.

Returns & Exchanges

• Requests for exchange or return must be made within 7 days from the delivery date.
• Refunds are issued within 14 days after receiving and inspecting the returned item.
• Damaged, defective, or incorrect items will be replaced free of charge within 7 days of delivery.
• Items must be unused, in original condition, with the size tag attached.
• Each order is eligible for only one request: either exchange or return.
• Return shipping fees (both ways) are paid by the customer and range between 170–195 EGP, even during free shipping offers.
• If an order is refused during inspection with the courier, the order fee will be applied.
• Refunds are sent only via InstaPay or Vodafone Cash.

Learn more here.